Instructional Continuity Planning - Accessing On-Campus Resources

II. Accessing On-Campus Resources from Home

If you must work from home due to the University closing for an extended period of time, make sure you have access to on-campus resources from home. These include:

  • Voice Mail
  • Email
  • Accessing Network Drives from Off-Campus
  • Library Resources

Accessing Voice Mail

Communication is extremely important in these circumstances. Students and others might leave voice mail messages on your office phone.

To check and play your messages from off-campus:

  1. Dial 704‑687‑5000.
  2. When the automated voice starts to talk, press the * key.
  3. Enter your ID number (your 5-digit phone/mailbox extension) then press the # key.
  4. Enter your pin, then press the # key.

You might want to change your greeting. Follow these steps to change your Primary personal greeting:

  1. Dial 704‑687‑5000.
  2. When the automated voice starts to talk, press the * key.
  3. Enter your ID number (your 5-digit phone/mailbox extension) then press the # key.
  4. Enter your pin, then press the # key.
  5. Choose Setup Options (option 4).
  6. Select Change Greetings (option 1)

For more detailed instructions on using Voice Mail and other User Options, see this Telecommunications page.

Accessing Email

You can access your UNC Charlotte GMail from an Internet-connected computer by going to gmail.uncc.edu.
To login to GMail:

  1. Open your Internet browser (Internet Explorer, Firefox, Safari, etc.)<
  2. Go to the UNC Charlotte GMail site.
  3. When the login window appears, enter your NinerNET User Name and password and press Enter.<
  4. Your account will open to the Inbox.

Accessing Network Files from Off-Campus

Citrix
Complete instructions on how to use Citrix can be found on the FAQ website.
 
Cisco VPN
You can use Cisco VPN to access your H Drive from off campus. Complete instructions on how to use Cisco VPN can be found on the FAQ website

Accessing Library Resources

Even if you cannot come to campus, you can access the Library’s electronic resources. So you will be able to continue your research from home.

To access library resources:

  1. Go to the Library’s Website
  2. Click the Login from Home link.
  3. Login using your NinerNET username and password.
  4. Click OK.
  5. You’re now connected to the Library’s electronic resources and can conduct your research as usual.